Technical Support

These instructions will help you setup your WorldSpice email account. WorldSpice customers' email addresses end in one of the following four domains:

• wnm.net
• wspice.com
• netten.net
• mem.net

In the main window, go to the Tools menu and select Options.

Select the Getting Started category in the list at the left.

For Real name: Enter your real name. When you email other people, this is the name they will see in the "From" line of your messages.

For Return address: Enter your full email address.

For Mail Server (Incoming):

• If your email address ends in wnm.net, use mail.wnm.net.
• If your email address ends in wspice.com, use mail.wspice.com.
• If your email address ends in netten.net, use mail.netten.net.
• If your email address ends in mem.net, use mail.mem.net.

For Login Name (also known as your username): If your email address ends in mem.net, your username is your full email address, i.e. username@mem.net. Otherwise, your username is the first part of your email address (before the @ sign).

For SMTP Server (Outgoing):

• If you have Internet access through WorldSpice, use mail.wnm.net.
• If you have Internet access through another Internet service provider, please use the SMTP server they provide.

Clear the checkbox next to Allow authentication.

Select the Checking Mail category in the list at the left.

For Mail Server:

• If your email address ends in wnm.net, use mail.wnm.net.
• If your email address ends in wspice.com, use mail.wspice.com.
• If your email address ends in netten.net, use mail.netten.net.
• If your email address ends in mem.net, use mail.mem.net.

For Login Name (also known as your username): If your email address ends in mem.net, your username is your full email address, i.e. username@mem.net. Otherwise, your username is the first part of your email address (before the @ sign).

Check the checkbox next to Save password.

Select the Incoming Mail category in the list at the left.

For Server configuration, select POP.

Clear the checkbox next to Leave mail on server.

For Authentication style, select Passwords.

Select the Sending Mail category in the list at the left.

For Return address, user your full email address.

For SMTP server:

• If you have Internet access through WorldSpice, use mail.wnm.net.
• If you have Internet access through another Internet service provider, please use the SMTP server they provide.

Clear the checkbox next to Allow authentication.

You should now be able to check your mail by clicking the Check Mail button on the toolbar.